Television Services


Dear Allied Telesis BASIC TV service subscribers,

EWA:  Television Service Application Form here ewa allied telesis tv service sign up form.

Here is what you need to do if you wish to have TV service:

  1. Please contact the Allied Telesis Customer Support team via the contact details listed below to create an account with Allied Telesis.
  2. The Allied Telesis customer support team will create an account for your service and guide you through the bill payment service located on the Allied Telesis web page at

Customer Service

Customer and Billing Service hours:

Monday to Saturday: 10:00 to 18:00 (10:00 am – 6:00 pm) JST

Tech Support

1-415-692-8300 (US Number) Option 3
03-6868-2300 (Japanese Number)


Web site:

Customer Service

American:1-415-692-8300 Option 2



EWA will assist with STB issue, exchange, and return. Please feel free to ask any questions when you pick up your box.

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