EWA: Changes to Television Service
Ref: Management Notice 117 (Dated: 14 October 2015)
Those who already have Digital Set-Top Boxes (STB) and are paying Allied Telesis for TV service will not be affected by this change and no further action is needed.
If you choose to not subscribe for TV service with STB, you will NOT be able to receive TV channels for viewing.
Effective 1 November 2015, EWA will take on the task of liaison for television service to the Mitsui Housing Compound. EWA will not be adding any additional fees to Allied Telesis’s fee(s) for at least the first year to better understand the workload involved.
In an effort to make the transition smooth and seamless, EWA and the Allied Telesis team will host several mass subscriber contract and Set-Top Box issuance sessions with easy-to-follow setup instructions next week on the 19th, 21st, 23rd, and 24th of October between the hours of 1:00pm – 6:30pm at the EWA Admin office. Set-Top Boxes and service (after the dates listed above) can be arranged through EWA during normal operating hours, but Allied Telesis staff will not be on hand for assistance.
Basic TV service will be unchanged. Registering for service, issuance of STBs, and billing will be provided through EWA. Fees will be invoiced to you directly from EWA, so no need to bring any money with you.
Please make an effort to pick up your STB during the noted dates and times above so you can get your TV(s) set up and programed prior to 1 Nov.
NOTE: Each residential TV will require a separate STB
HDD (High Definition and allows Digital Recording) — $15.00/month per box
SD (Standard Definition) — $6.25/month per box
***If anyone wishes to upgrade from basic service, we will put you into contact with Allied Telesis directly and they will then take care of you, including billing. (EWA will still assist with STB issue, exchange, and return.)
Please feel free to ask any questions when you pick up your box. EWA staff is still learning as well.